THE WILDLANDSCollection

Privacy Policy

The Wildlands Collection

Last updated: March 2026

1. Overview

This Privacy Policy explains how The Wildlands Collection ("we," "us," or "our") collects, uses, and protects your information when you use our website, booking system, and related services (the "Services").

We collect only what is necessary to operate the experience and improve it over time.

2. Information We Collect

We collect information in three primary ways:

a. Information You Provide

When you interact with us, you may provide:

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Booking details, including dates, guests, and preferences
  • Messages or inquiries

b. Automatically Collected Information

When you use the site, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and interactions
  • Referral source

This helps us understand how the site is used and improve it.

c. Transaction Data

For bookings and purchases, we collect:

  • Reservation details
  • Purchase history, such as pantry items
  • Payment status

Full payment information is handled securely by our payment processor and is not stored by us.

3. How We Use Your Information

We use your information to:

  • Process and manage reservations
  • Communicate before, during, and after your stay
  • Provide customer support
  • Improve the website and guest experience
  • Send important updates related to bookings

If you opt in, we may also send occasional marketing emails.

4. Payments

Payments are processed through trusted third-party providers, such as Stripe.

We do not store full credit card numbers.

These providers may collect and process your payment information according to their own privacy policies.

5. Sharing of Information

We do not sell your personal information.

We only share information when necessary, including:

  • Payment processors for transactions
  • Hosting and infrastructure providers
  • Email and communication services

Information is shared only to the extent required to operate the Services.

6. Data Retention

We retain information for as long as necessary to:

  • Fulfill bookings and transactions
  • Maintain records for legal or tax purposes
  • Improve our services over time

We may retain limited data even after a stay is completed.

7. Your Choices

You have control over your information:

  • You may request access to or correction of your data
  • You may unsubscribe from marketing emails at any time
  • You may request deletion of your personal data, subject to legal requirements

To make a request, contact us using the information below.

8. Cookies & Tracking

We may use cookies or similar technologies to:

  • Keep the site functioning properly
  • Understand usage patterns
  • Improve performance

You can adjust your browser settings to refuse cookies, though some features may not function as intended.

9. Data Security

We take reasonable measures to protect your information, including:

  • Secure connections (HTTPS)
  • Trusted third-party infrastructure
  • Limited access to sensitive data

No system is completely secure, but we aim to protect your information appropriately.

10. Children's Privacy

Our Services are not intended for individuals under 18.

We do not knowingly collect personal information from children.

11. Third-Party Links

Our site may include links to third-party websites.

We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted here with a revised effective date.

Continued use of the Services indicates acceptance of the updated policy.

13. Contact

For questions or requests related to this Privacy Policy:

The Wildlands Collection

Email: stay@wildlandscollection.com

14. Final Note

We approach privacy the same way we approach our stays:

Quietly, intentionally, and with respect.

Your information is used only to support the experience, not to interrupt it.